Privacy Policy

Overview

Shenzhen PTT Technology Co., Ltd. ("we", "our", or "PTT") understands the importance of your personal information and is committed to protecting your personal information security in accordance with the law. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Please read and understand this Privacy Policy carefully before using our products and services. If you have any questions, please contact us.

1. Information Collection

1.1 Information You Provide

When you use our services, we may collect personal information that you actively provide, including but not limited to:

• Contact Information: Name, phone number, email address, company name
• Inquiry Content: Questions and requirements you submit via contact forms, phone, or email
• Subscription Information: If you subscribe to our news or product updates, we will collect your email address

1.2 Automatically Collected Information

When you visit our website, we may automatically collect the following information:

• Device Information: IP address, browser type, operating system, access time
• Usage Information: Pages visited, time spent, links clicked
• Cookie Information: See "Cookie Usage" section below

2. Information Usage

Information we collect will be used for the following purposes:

• Responding to your inquiries and requests, providing the products and services you need
• Improving our website, products, and services
• Sending product updates, technical support, or marketing information (only with your consent)
• Conducting data analysis and market research to understand user needs
• Complying with legal and regulatory requirements, protecting our legitimate rights and interests

3. Information Protection

We have implemented industry-standard security measures to protect your personal information from loss, misuse, unauthorized access, or disclosure:

• Using SSL encryption technology to protect data transmission security
• Implementing access controls for stored personal information, accessible only by authorized personnel
• Conducting regular security audits and vulnerability scans
• Providing data protection training to employees to enhance security awareness

Although we have taken reasonable measures, please note that internet transmission cannot guarantee 100% security. In the event of a data security incident, we will notify you in accordance with legal and regulatory requirements.

4. Cookie Usage

Our website uses Cookies and similar technologies to improve your browsing experience:

• Necessary Cookies: Used for basic website functions, such as page navigation and accessing secure areas
• Performance Cookies: Collect website usage information to help us improve website performance
• Functional Cookies: Remember your preference settings to provide a personalized experience

You can refuse or delete Cookies through your browser settings, but this may affect some functions of the website.

5. Information Sharing

We will not sell your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• Sharing with our partners to provide the products or services you need (they will protect your information equally)
• Complying with legal and regulatory requirements, or responding to lawful requests from government departments or judicial authorities
• Protecting the rights, property, or safety of PTT, our users, or the public

6. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: Know whether we are processing your personal information and the specific content of processing
• Right of Rectification: Request correction of inaccurate or incomplete personal information
• Right of Erasure: Request deletion of your personal information under specific circumstances
• Right to Withdraw Consent: Withdraw your previously given consent at any time (does not affect the legality before withdrawal)
• Right to Complain: Complain to relevant regulatory authorities about our personal information processing activities

To exercise the above rights, please contact us using the contact information below.

7. Information Storage and Cross-Border Transfer

Your information will be primarily stored on servers within China. If we need to transfer your information outside China, we will ensure compliance with relevant legal and regulatory requirements and take appropriate security measures to protect your information.

8. Minor Protection

Our products and services are primarily intended for enterprise customers. We do not knowingly collect personal information from minors under the age of 18. If we discover that we have unintentionally collected personal information from a minor, we will delete it as soon as possible.

9. Policy Updates

We may update this Privacy Policy from time to time. When there are significant changes to the policy, we will notify you through website announcements or other appropriate means. We recommend that you review this page periodically to understand the latest policy.

The Chinese version of this policy shall prevail. If there is a translated version, it is for reference only.

10. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or need to exercise your personal information rights, please contact us through the following means: